Frequently Asked Questions
General Questions
As long as needed! Generally 20-30 minutes is best but it depends on what conditions you may have and how much time you want to spend in the store…we won’t rush you! Find out more here.
Absolutely. Our mission is to provide an elite-level service to those that want to move better. Running shoes generally offer more options for function, fit, and sizes so we start with those.
We have experience and have seen many medical conditions. There are a lot of services, equipment, and products at our disposal that make us unique. There is a limit to what we can do to serve you however. We have great relationships with local medical providers and will work with them to complement your care plan.
Our shoes range from $80-$170. We believe there is a price point to shoes where you get the best materials, craftsmanship, and return on investment. Our prices are not inflated and we do not charge extra for our expertise or any other services we provide.
It's true. You can buy shoes online in the comfort of your home while in your pajamas. We believe a visit to AppRunCo and investing a little extra time will be the start of something much bigger & better for you than clicking the "buy" button on a website. The staff at AppRunCo have an extensive knowledge of shoes, orthotics and foot health...and simply love helping people find the perfect pair of shoes for whatever your needs are.
All of us here at AppRunCo strive to ensure that you leave our store satisfied with our attention, our products, and the opportunity to take a few short jogs outside in our shoes. When you walk out of our store, we are excited for you to enjoy your new shoes! ARC offers a 30 day exchange period for our footwear. Shoes can be used for their intended uses and may be exchanged for another product or store credit. Returns must be in “as sold” condition with shoe box and without marks, smells, or wear – within 30 days of original purchase. Items that are defective are at the discretion of ARC and its vendors. ** Discounted and Clearance shoes are “all sales final” and not returnable. Thank you so much for your understanding. We truly appreciate you and your patronage!
Yes! We ship a lot of shoes to past customers. We will ship anywhere in the continental US for free. If you know what you want, we are happy to drop them in a box and get them to you ASAP. As for online sales, we're working on that and should have our apparel and merch available for online purchase very soon!
We will check availability while you are in the store to make sure they are in stock. We anticipate 7-10 days after the order has been placed for the shoes to arrive. If you have a specified time frame or special case, we will do our best to work with you!
Yes! All of our locations have a running or walking club, and several of our locations (Carlisle and Camp Hill) have a few different options to choose from. Road, trail, beginner, themed runs and demo runs are all available! Check our monthly email newsletter or follow us on Facebook, Instagram or Strava for more details about our group runs!
